Terms of service
Terms of Service
Last updated: [Insert Date]_
Welcome to INDIVA (rainbowsspaces.com). These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from us. By visiting our site or placing an order, you agree to these Terms.
1. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the site or its content without our express written permission.
2. Eligibility
By using this site, you confirm that you are at least 18 years of age, or accessing the site under the supervision of a parent or legal guardian.
3. Products and Pricing
- All products are subject to availability, and we reserve the right to discontinue any product at any time.
- Prices for our products are listed in Indian Rupees (INR) and are subject to change without notice.
- We make every effort to display product colours and images accurately; however, we cannot guarantee that your device's display will reflect the exact colour of the product.
- In the event of a pricing or listing error, we reserve the right to cancel any orders placed for a product listed at an incorrect price, and we will notify you if this occurs.
4. Orders and Payment
- Once you place an order, you will receive an order confirmation via email.
- We accept payments through the methods listed at checkout (such as UPI, cards, net banking, wallets, or Cash on Delivery, where available).
- We reserve the right to cancel or refuse any order for reasons including suspected fraud, unauthorised or illegal activity, or errors in pricing or product information.
5. Shipping and Delivery
- Estimated delivery timelines are provided at checkout and on our Shipping Policy page, and are estimates only, not guarantees.
- Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier.
- We are not responsible for delays caused by courier partners, customs, or events beyond our reasonable control.
6. Returns and Refunds
Returns, exchanges, and refunds are governed by our [Refund Policy](/policies/refund-policy), which forms part of these Terms.
7. Intellectual Property
All content on this site, including text, graphics, logos, images, and designs (including the INDIVA name and branding), is the property of INDIVA or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute this content without our prior written consent.
8. User Conduct
You agree not to use our site to:
- Violate any applicable local, national, or international law
- Transmit any harmful, threatening, abusive, or unlawful content
- Attempt to gain unauthorised access to our systems or interfere with the site's functioning
9. Limitation of Liability
To the maximum extent permitted by applicable law, INDIVA and its team shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased, beyond the amount paid by you for the relevant order.
Nothing in these Terms limits any rights you may have as a consumer under applicable Indian law, including the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020.
10. Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the site shall be subject to the exclusive jurisdiction of the courts at **[insert your registered business city, e.g., Mumbai, Delhi, Bengaluru]**.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised "Last updated" date, and continued use of the site after changes constitutes acceptance of the new Terms.
12. Contact Information
Questions about these Terms should be sent to:
INDIVA
Email: indivastore.official@gmail.com